Return & Exchange Policy
WE LOVE OUR PRODUCTS, DON'T YOU?
If you don't love it, return it! We want you to be just as happy with your LD Cosmetics products as we are! If in any way you are not satisfied with the items you purchased, we promise an exchange in the first 30 days from the delivery date. All that we ask is for you to return the item in it's original packaging along with your invoice or receipt.
Please note, only items purchased on ldcosmetics.co.za will be accepted. If your items were purchased at an authorized retailer, please contact that retailer directly to arrange for a return.
Please report missing, damaged, or defective products within 30 days of delivery, and we will replace damaged or defective products at no additional charge.
Please allow up to 5 working days for your return to be processed.
Please retain a receipt / proof of postage from Fastway Couriers and email the tracking number to us.
*Please note any items in the sale section are considered final sale and will not be accepted for return unless faulty. Any faulty items can be returned within 30 Days of purchase.
Please contact firstname.lastname@example.org for more details.